Contact information

Get in touch. The HS2 Helpdesk remains operational all day, every day.

HS2 Helpdesk

The HS2 Helpdesk remains operational all day, every day, and is your first point of contact should you need advice or information from HS2. You can contact the Helpdesk by:

Freephone: 08081 434 434
Minicom: 08081 456 472
Email: [email protected]

Whistleblowing Helpline

SCS JV is committed to maintaining the highest standards of integrity and ethical business conduct. We encourage everyone to speak up and report any suspected misconduct or compliance breaches.

This includes concerns relating to, but not limited to, collusion, bribery, fraud, corruption, human rights violations, discrimination, unsafe working conditions, environmental issues, health and safety concerns, and data protection breaches.

How to raise a concern

Concerns should be reported as soon as possible through one of the following channels:

Reporting anonymously

EthicsPoint is a secure and confidential reporting platform that allows individuals to raise concerns anonymously. The system supports two-way communication, enabling follow-up questions and updates while protecting the reporter’s identity.

SCS JV takes the protection of whistleblowers seriously. Anyone who raises a concern in good faith will be supported and protected from retaliation, victimisation, or other adverse consequences.

What can be reported?

Reports may relate to actual or suspected breaches of laws, regulations, SCS policies, or ethical standards, including:

  • Bribery, fraud, corruption or collusion
  • Conflicts of interest
  • Human rights concerns
  • Discrimination, all types of harassment or unfair treatment
  • Labour and working conditions issues
  • Environmental breaches
  • Health and safety concerns
  • Data privacy and protection violations
  • Modern slavery
  • Any other misconduct or unethical behaviour

Submit a report

If you have a concern that you would like to raise, please click here to submit a report through EthicsPoint, or scan the QR code below to access the reporting platform directly.

For more information, please refer to SCS’s Whistleblowing policy

Supply Chain

For invoicing or queries relating to invoices, SCS Supply Chain can contact the SCS finance team directly via the following emails:

Invoices: [email protected]

Questions relating to pre-existing invoices: [email protected]

You can find the SCS Joint Venture payment process here.

Locations of the route

Use this map to find out about current HS2 works, property schemes and opportunities in your area.

If you have a question about HS2 or our works, please contact our HS2 Helpdesk team, available all day, every day on 08081 434 434 or by emailing [email protected]

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